The Sales Team use their experience and expertise to guide customers to find the ideal insurance cover that matches their needs. As relationship managers, our service is not only personal but is also centered on the interests and well-being of our customers. Our Account Managers deal with all aspects of insurance from finding the right cover at renewal, managing payment schedules, to handling customer claims. The service also includes quality control and follow-up to ensure customer satisfaction through regular calls, visits, and a bi-annual service level survey.